Shipping policy

Last Updated: August 11, 2026

Thank you for shopping with Mundiferia.

This Shipping Policy explains how we process, ship, and deliver orders placed through our official website:

https://www.mundiferia.com

Please review this policy before placing your order.

Business Information

Store Name: Mundiferia

Website: https://www.mundiferia.com

Customer Support Email: hello@mundiferia.com

Customer Support Phone: +1 724-211-6480

Business Address:

2580 Stillwell Ave
Brooklyn, NY 11223
United States

Order Processing Time

All orders are processed within 1–3 business days.

Business Days:

Monday – Saturday, excluding U.S. public holidays.

Order Cut-Off Time:

6:00 PM (CT)

Orders placed after the cut-off time will be processed on the next business day.

During holidays, promotional events, or periods of high order volume, processing times may be slightly extended. If a significant delay occurs, we will notify you by email.

Shipping Destination

We currently ship orders within the United States.

At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories.

Shipping Costs and Delivery Time

We offer Free Standard Shipping on eligible orders within the United States unless otherwise stated at checkout.

Estimated Delivery Time:

Processing Time: 1–3 business days

Shipping Time: 6–9 business days

Estimated Total Delivery Time: 7–12 business days

Delivery times are estimates only and are not guaranteed. Delays may occur due to weather conditions, carrier operations, holidays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Please allow 24–72 hours for tracking information to become available after shipment.

If you have questions regarding your shipment, please contact us at:

hello@mundiferia.com

Shipping Carriers

Orders may be shipped through trusted shipping carriers and logistics providers selected according to the delivery destination.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

Please verify your:

• Full name
• Street address
• Apartment or unit number (if applicable)
• City
• State
• ZIP code
• Phone number
• Email address

If you notice an address error after placing your order, please contact us immediately.

While we will make every reasonable effort to update your information, changes cannot be guaranteed once an order has entered processing or has been shipped.

Packages returned due to incorrect or incomplete addresses may require additional shipping charges for reshipment.

Lost, Delayed, or Missing Packages

If your package appears delayed, lost, or marked as delivered but you have not received it, we recommend that you:

• Verify the shipping address on your order confirmation
• Check your mailbox, porch, or delivery area
• Ask household members or neighbors
• Contact the shipping carrier using your tracking number

If you still need assistance, please contact us with your order number and tracking information. We will work with the carrier to investigate the shipment and provide an appropriate solution where applicable.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery.

Please include:

• Order number
• Description of the issue
• Clear photos of the item and packaging

We will review your request promptly and provide an appropriate resolution in accordance with our Return & Refund Policy.

Contact Information

If you have any questions about shipping, delivery, tracking, or your order, please contact us:

Store Name: Mundiferia

Website: https://www.mundiferia.com

Customer Support Email: hello@mundiferia.com

Customer Support Phone: +1 724-211-6480

Business Address:

2580 Stillwell Ave
Brooklyn, NY 11223
United States

Customer Support Hours:

Monday – Saturday: 9:00 AM – 6:00 PM (CT)

Sunday: Closed

Response Time:

We aim to respond to customer inquiries within 24–48 business hours.