Shipping policy

Last Updated: July 27, 2026

Thank you for shopping with Mundiferia.

This Shipping Policy explains how we process, ship, and deliver orders placed through www.mundiferia.com.

Please review this policy before placing an order. For information about returns and refunds, please also review our Return & Refund Policy.

1. Order Processing Time

All orders are processed within 1–3 business days.

Business Days: Monday – Saturday, excluding U.S. public holidays.

Order Cut-Off Time: 6:00 PM CT.

Orders placed after 6:00 PM CT will be processed on the next business day.

During holidays, promotions, or periods of increased order volume, processing times may be extended. If there is a significant delay with your order, we will notify you by email.

2. Shipping Destination

We currently ship within the United States only.

P.O. Boxes, APO/FPO addresses, and U.S. territories are not supported at this time.

Please ensure your shipping address is complete and accurate before submitting your order.

3. Estimated Delivery Time

The total delivery time includes both order processing time and shipping transit time.

Total Delivery Time = Processing Time + Shipping Time

United States Standard Shipping

  • Processing Time: 1–3 business days
  • Shipping Time: 6–9 business days
  • Estimated Total Delivery Time: 7–12 business days

Please note that processing and shipping times are calculated based on business days and do not include Sundays or U.S. public holidays.

Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier delays, weather conditions, holidays, incorrect address information, high order volume, or circumstances outside our reasonable control.

4. Shipping Cost

We offer Free Standard Shipping on orders shipped within the United States unless otherwise stated during checkout.

If any shipping charges apply, the final shipping cost will be clearly displayed before payment is completed.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number and tracking link.

Please note that tracking information may take 24–72 hours to update in the carrier’s system after shipment. If your tracking status does not appear immediately, please allow additional time for the carrier to update the tracking information.

6. Shipping Carriers and Fulfillment

Orders may be shipped through trusted carriers, logistics providers, or fulfillment partners depending on product availability and shipping requirements.

We work with reliable partners to process and deliver orders as efficiently as possible.

7. Incorrect or Incomplete Shipping Address

Customers are responsible for providing accurate shipping information during checkout.

Please verify the following information before placing your order:

  • Full name
  • Street address
  • Apartment, suite, or unit number
  • City
  • State
  • ZIP code
  • Phone number and email address

If incorrect information is provided, delivery may be delayed, returned, or unsuccessful.

If you notice an address error after placing your order, please contact us as soon as possible at hello@mundiferia.com.

We will do our best to assist, but changes cannot be guaranteed after an order has entered processing or has shipped.

8. Lost, Delayed, or Missing Packages

If your package appears delayed, lost, or marked as delivered but has not been received, please contact us with your order number and tracking information.

We may recommend checking:

  • Your order shipping address
  • Mailbox, front door, porch, or other delivery locations
  • Household members, neighbors, or building staff
  • Carrier delivery information

We will review the situation and assist with the appropriate next steps.

If your package is confirmed lost in transit by the carrier, we will work with you to provide an appropriate resolution, which may include a replacement or refund depending on the circumstances.

9. Failed Delivery or Returned Packages

If a package is returned due to an incorrect address, failed delivery attempt, refusal, or inability to receive the package, we will contact you regarding the next steps.

Additional shipping costs may apply if reshipment is requested due to customer-provided incorrect information or failed delivery not caused by Mundiferia.

10. Damaged or Incorrect Items

Please inspect your order when it arrives.

If your item arrives damaged, defective, or incorrect, please contact us at hello@mundiferia.com within 48 hours of delivery with your order number and clear photos so we can review and assist you as quickly as possible.

We will review the matter and assist according to our Return & Refund Policy.

11. Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

We cannot guarantee changes or cancellations after an order has entered processing or has shipped.

12. Contact Information

For questions about shipping, delivery, tracking, or order status, please contact us:

Brand Name: Mundiferia
Website: www.mundiferia.com
Email: hello@mundiferia.com
Phone: +1 724-211-6480

Business Address:
Mundiferia
2580 Stillwell Ave
Brooklyn, NY 11223
United States

Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM CT
Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.